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FAQ

  • I can buy locally so why should I go through the Union Shopper Motor Market?


    • You can simply let Union Shopper Motor Market know you'd like to keep your business local and we'll make sure that we give the local dealer every opportunity (if not the last!) to win the business. That way you can still get the benefit of massive volume buying power and buy through your preferred dealer!

  • How do I get to see what I'm buying, before I buy it? And how do I know if it’s a quality vehicle?


    • With new vehicles, what you get is a brand new, first registered car with delivery kilometres on the clock (less than 100km). So this means you know exactly what you're buying before it arrives. However you still don't have to pay for the vehicle until it's delivered. For used vehicles, we only consider vehicles that we believe to be of the highest quality and we will make every effort to ensure reliability. and trouble-free motoring for years to come. However, risk is an inherent part of every used vehicle purchase and we recommend making use of an independent inspections by qualified professionals to further reduce this risk.

  • I live in a regional area, so how do I take delivery of my new car?


    • In most cases your new car will be delivered direct to your door or workplace. In exceptional circumstances where you reside in a remote outback locality), the car will be delivered to the closest town that can support delivery. However, if you wish you are always welcome to pick the vehicle up yourself - this will usually mean a further saving on top of the already discounted price!

  • What is Motor Market's connection with Union Shopper?


    • Motor Market is the vehicle arm of Union Shopper Inc. For car purchases in NSW, ACT, VIC, SA, WA and NT the Motor Market service is provided by Private Fleet, an Australian owned and operated company who have worked alongside union members for over 4 years. Their team of licensed industry professionals work closely with Union Shopper to ensure members receive top priority service whilst keeping purchases within the local business area, where possible.

  • What do I do if I want to trade-in my current car?


    • We take care of all your vehicle disposal needs. Subject to a comprehensive description, your Motor Market consultant will make your current car available to a network of wholesalers and independent industry buyers. Combining these values with high volume sales on new cars, ensures that you get the very best 'change-over' price available at the time.

  • Is the warranty still valid when I buy a vehicle through Motor Market?


    • It sure is! Buying through Motor Market still means you retain all the standard warranties and manufacturer support (plus much more besides). The only real differences are it's cheaper and less hassle!

  • Is a deposit required when making a vehicle enquiry with Motor Market?


    • Not when making the enquiry - your vehicle request is without cost nor obligation. However should you request us to secure a specific car for you, the supplying dealer will require a holding deposit as an act of good faith so they can start preparing the car. This is standard procedure for any car purchase in Australia. (Note: The tender process for QLD members requires a deposit to proceed.

  • When I'm buying a car through the Motor Market, how do I arrange future servicing or repairs?


    • You can service the car at any MTA registered service centre (including your local dealer) and it won't void your warranty. Alternatively, when you but a car through Motor Market, you can take advantage of our special discounted mobile servicing service.

  • Can Motor Market organise vehicle accessories & extras like tinted windows or fabric protection?


    • We certainly can. What's more, again through our buying power we're able to negotiate substantial discounts on these products for all Motor Market members.